Privacy Policy

Last updated: [11th November 2025]

This Privacy Policy describes how Cactus Strength (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit our website https://cactusstrength.co.uk, sign up for our services, or otherwise engage with us.

We are committed to safeguarding your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following types of personal data:

  • Identity Data: Name

  • Contact Data: Email address, phone number, postal address

  • Financial Data: Payment information (processed securely through Stripe)

  • Technical Data: IP address, browser type, and usage information collected through cookies

  • Marketing and Communications Data: Your preferences for receiving marketing from us and third parties such as Mailchimp

2. How We Collect Your Information

We collect personal data when you:

  • Sign up for a membership or program

  • Subscribe to our mailing list or newsletter

  • Fill out forms on our website

  • Make a payment via Stripe

  • Communicate with us directly via email or other channels

3. How We Use Your Information

We use your information to:

  • Provide and manage memberships and related services

  • Process payments securely via Stripe

  • Communicate with you, including sending newsletters or promotional materials through Mailchimp (with your consent)

  • Improve our website, services, and user experience

  • Maintain business records and comply with legal obligations

We will not sell or rent your personal data to any third parties.

4. Lawful Basis for Processing

We process your personal data under one or more of the following lawful bases:

  • Performance of a contract: To fulfil membership services or other agreements

  • Consent: When you subscribe to marketing emails

  • Legal obligation: To comply with UK laws (e.g. financial record-keeping)

  • Legitimate interests: To improve services and communicate with existing members

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to ensure proper functionality, enhance user experience, and collect analytical information.
You can manage your cookie preferences through your browser settings. By continuing to use our website, you consent to our use of cookies as described in this policy.

6. Data Retention

We retain your data only as long as necessary:

  • Email marketing subscribers: Until you unsubscribe or withdraw consent

  • Membership data: Up to 12 months after membership ends, unless required longer for legal or accounting purposes

7. Data Sharing

We may share data with trusted third-party providers to deliver our services, including:

  • Mailchimp – for managing our email communications

  • Stripe – for processing payments securely

  • Trainerize – for managing training services and memberships

All third parties are required to handle your data securely and in compliance with UK GDPR.

8. International Transfers

Some third-party providers (such as Mailchimp) may process data outside the UK.
In such cases, we ensure that appropriate safeguards are in place, including standard contractual clauses approved by the UK Information Commissioner’s Office (ICO).

9. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

  • Object to or restrict processing in certain cases

  • Request data portability

To exercise any of these rights, please contact us at info@cactusstrength.co.uk.

10. Security

We take reasonable and appropriate measures to protect your personal information from loss, misuse, unauthorised access, or disclosure.
Payment data is encrypted and processed securely via Stripe, and other data is transmitted through secure (HTTPS) connections.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised date at the top.
We encourage you to review this policy regularly to stay informed about how we protect your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

Email: info@cactusstrength.co.uk